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Privacy Policy

Privacy Policy for Merc Studio

Effective Date: 1st May 2024

1. Introduction
Merc Studio ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.mercstudio.com] and use our web hosting, email hosting, web development, and app development services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

2. Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the site includes:

Personal Data:

  • Name
  • Email address
  • Phone number
  • Payment information
  • Other information you provide voluntarily

Derivative Data:

  • IP address
  • Browser type
  • Operating system
  • Access times
  • Pages viewed directly before and after accessing the website

Mobile Device Data:

  • Device information
  • Location information
  • Mobile device access
  • Mobile device ID

3. Use of Your Information
We use the information we collect in the following ways:

  • To provide, operate, and maintain our website and services
  • To improve, personalize, and expand our website and services
  • To understand and analyze how you use our website and services
  • To develop new products, services, features, and functionality
  • To communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
  • To process your transactions and manage your orders
  • To send you emails
  • To find and prevent fraud

4. Disclosure of Your Information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

  • By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
  • Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
  • Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.
  • Business Partners: We may share your information with our business partners to offer you certain products, services, or promotions.

5. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Policy for Children
We do not knowingly solicit information from or market to children under the age of 13. If we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible.

7. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information. These may include:

  • The right to access – You have the right to request copies of your personal data.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
  • The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

9. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:

  • Email: [info@mercstudio.com]
  • Address: Unit 2-1, Level2, The Podium, Tower 3, UOA Business Park, No.1, Jalan Pengaturcara U1/51A, Seksyen U1,40150 Shah Alam, Selangor Darul Ehsan, Malaysia.

By using our website and services, you consent to the terms of this Privacy Policy.