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Hosting Agreement

1. Introduction

Merc Studio provides hosting services under specific terms to ensure optimal performance and security.

2. User Responsibilities

  • Security Measures: Users must protect their website's data and maintain backups. Merc Studio isn't liable for data loss.
  • Content Management: Users are responsible for their website's content, including legality and intellectual property rights.

3. Usage Policies

  • Storage and Bandwidth: Limits apply to storage dependent on package. All hosting package has a limit of 250,000 inodes and bandwidth. Exceeding these may result in service suspension.
  • Resource Abuse: Prohibited activities include file dumps, image hosting scripts, and anything that degrades server performance.

4. Security

  • User Obligations: Maintain independent backups and secure your content. Merc Studio’s servers are not an archive.

5. Service Limitations

  • Third-Party Services: Users must ensure proper licensing for any third-party software installed.

6. Specific Hosting Provisions

  • WordPress Hosting: Only one installation per account. Non-WordPress content is prohibited.
  • Dedicated and VPS Hosting: IP addresses must be used within 30 days, or they may be reclaimed.

7. Backup SLA

  • Backup Policy: Backups may be up to one month old, and restoration can take up to five business days.

8. Modifications and Termination

  • Service Changes: Plans and features may change. Violations may lead to account suspension or termination.